FAQ

 

Q. What payment methods do you accept?

A. Payments for goods on our online shop can be made via any major credit  or debit card. We do not except e-payments such as PayPal, Venmo, or Square Cash.

 

Q. I live abroad (outside of the USA), may I still order from you? And how long will items take to arrive?

A. We do accept orders worldwide from select countries, however postage costs increase and so will delivery time. If you are interested in making a purchase and your country is not listed in the check out, please contact us at cal@1646.ca

 

Q. What is your return policy?

A. We design the items sold on our site. We do not actually manufacture or produce the items. With that in mind we do not accept returns or exchanges. 

 

Q. My film arrived damaged. What should I do?

A. In a special case, please contact us at cal@1646.ca. 

 

Q. From where does the Shopping Cart get the currency exchange rates?

A. The Shopping Cart gets the necessary currency exchange rate information from the Stripe.com website at the backend each day, automatically. So, conversions are accurate.